For the average person, dealing with technology issues is often limited to dropped phone calls and lousy wi-fi connections. These solutions are easy enough to fix - it only takes a few seconds to re-start a router or re-boot your phone. But trying to find a solution to problems like server implementation or network installation is another ballgame entirely. Without the help of a professional, fixing these problems is like trying to walk home with a blindfold. There's a slight chance you might make it, but you're probably going to do more harm than good.
If you're a homeowner or business owner trying to wrap your head around a nuanced issue like network design, it's best to trust a company that specializes in managed IT services in cityname, state. That's where Atlantic Computer Services comes to the rescue.
For more than seven years, ACS has served the Lowcountry with the highest quality IT support and computer services in the game. Unlike other computer services companies, our team works as your partner to provide you with a full range of personalized IT computer services. From network IT support and cloud hosting to computer repair and disaster planning for important data, ACS exists to cater to your IT needs.
Our comprehensive list of IT services brings innate value to our clients. As a full-service IT support company, we serve businesses in various industries, from healthcare and finance to legal and education. Our team acts as an extension of your business, propelling you toward efficient, streamlined, worry-free IT solutions that let you focus on growing your company. That way, our team can work hard in the background while you focus on your day-to-day responsibilities.
Some of the most common IT support services we offer include:
Malware Removal and Prevention
Managed IT Services
Network Management
Business Continuity
Network Security
Data Cabling
Data Backup
Managed Services Help Desk
Router Management
Cloud Hosting
Call Us Now
843-810-2620Our Services
- Managed IT services in Sullivan's Island, SC
- The ACS Difference
- Serving Your Business with Trustworthy Computer Services in Sullivan's Island, SC
- Remain Competitive with Managed IT Services in Sullivan's Island, SC
- Network Installation and Support from ACS
- Protect the Business You've Built with Ongoing Network Security
- Atlantic Computer Services: An IT Provider You Can Trust
Services Area
The ACS Difference
At Atlantic Computer Services, we offer trustworthy, expert IT support in cityname, state. Unlike other IT support companies, our goal isn't to upsell you on unnecessary products or trick you with fine print. Our goal is to keep your business productive, profitable, and secure through the innovative use of technology.
With 24/7 availability, extensive cloud and hybrid hosting services, remote monitoring, and onsite support, ACS acts as your personal IT department without having to create, hire, and manage a team of professionals. And while our IT technicians hold many national certifications, we're proud to say we're Lowcountry locals.
Because we understand no two clients are the same, we keep our managed IT services customizable and personalized to your business, not someone else's. That way, you get the most value for your money without worrying about cookie-cutter solutions or mediocre service.
Businesses of all sizes trust Atlantic Computer Services because we provide:
Full-Service Help Desk Assistance
When an issue arises, our seasoned IT advisors are here to help 24/7.
Strategic Guidance
ACS wants to see you succeed. Our smart IT solutions are modern, effective, and fortified with experience.
Expert IT Technicians
We offer a full team of diversified IT experts that solve many modern IT problems.
Proactive Solutions
Instead of being reactive, our technicians are proactive and monitor your systems 24-hours a day to troubleshoot and resolve issues.
Serving Your Business with Trustworthy Computer Services in Sullivan's Island, SC
South Carolina's Lowcountry is home to many successful businesses, from small mom-and-pop shops to large, multi-national companies with hundreds of employees. And while every business has its niche, products, and customers, each relies on technology to keep its doors open.
Technology runs behind the scenes silently, giving you the means to achieve your business dreams and reach the customers who will get you there. However, business tech is constantly evolving. What was once a viable solution today might be an outdated tactic tomorrow. That's why, at ACS, we focus on understanding your company's culture, challenges, and needs so we can deliver the IT solutions your business truly needs.
Having a reliable IT solutions company to implement, maintain, and protect that technology is crucial to your business's growth and success. Whether it's migrating data to a new location, overseeing a new system roll-out, or implementing essential security upgrades, IT projects and tasks can be exceedingly complex. ACS exists to shoulder that burden and save our clients time and money by acting as their partner, offering specialized IT support catered to their budget and needs.
With Atlantic Computer Solutions by your company's side, you never have to stress about tech again. With ACS as your partner, you have the opportunity to:
- Get an expert IT support consultant without overspending on in-house IT help
- Keep your most sensitive business data secure and backed up
- Create scalable technology infrastructure
- Streamline your business transactions and processes
- Boost business productivity
- Minimize network system downtime
Curious about what kind of IT support ACS offers? Keep reading to learn more about some of our most common services.
Remain Competitive with Managed IT Services in Sullivan's Island, SC
In today's fast-paced, ultra-competitive business world, modern companies must be nimble and responsive to remain competitive. Often, you must leverage your current tech to maximize your business's performance, protect sensitive data, and streamline your costs. To help your business stay successful and safe as we progress through the 2020s, ACS steps in to provide:
Preventative IT Services
Our team monitors your systems remotely to identify potential problems and breaches before your operations are disrupted.
Proactive IT Services
Our team helps implement scalability and flexibility with strategic evaluations and tactical IT planning.
Responsive IT Services
Our local team of ultra-talented IT experts can help with your IT issues onsite and remotely.
Why choose Atlantic Computer Services as your managed services helpdesk? From automated network maintenance to around-the-clock monitoring and IT support, we remove all the stress associated with IT. That way, you can focus on doing what you do best: satisfying your customers and building your business.
Helping Your Dreams Turn Into Reality
Technology doesn't only help companies perform quicker and more efficiently. It provides security against hackers, viruses, malicious actors, and human errors. It saves you money and time through streamlined processes. But it can also be a huge distraction from your business goals and dreams. That's especially true when you try to solve complicated IT issues on your own. As your IT management company, ACS supplements your business with real-deal expertise, so you don't stray from your ultimate vision.
Your Answer to Full-Time IT Support
If you find that your company needs IT support 24 hours a day, 7 days a week, it's time to contact ACS. We provide cost-effective, pragmatic IT outsourcing solutions customized to your business needs. That way, you don't have to take out another line of credit just to keep your data safe and your business up-to-date.
Free EstimateElite IT Skills
If you're looking for an IT support company with the kind of diverse skillsets to address complex business challenges, look no further than ACS. From cloud hosting and VOIP help to computer repair and new business technologies, Atlantic Computer Services combines national-level know-how with reliable local service.
843-810-2620Network Installation and Support from ACS
Behind the scenes, your company's network acts as the unseen superhero in your universe, working day and night to ensure your data gets to where it needs to go. As the hub of your business, system downtime is both frustrating and worrisome from a financial standpoint. One minute, it's working just fine. But like the car you drive, your network needs maintenance and will one day need to be overhauled.
At ACS, we employ a proactive approach to network and server management to help eliminate network downtime as much as possible. Additionally, our team of managed IT services experts works with you to ensure your network and server design are appropriate for the tasks you're trying to complete.
From on-premises server maintenance to enterprise-level network systems that must accommodate huge demand spikes, we've got your back. Our team works extra hard to ensure your system delivers the speed and security you need.
Free EstimateA few of our network installation and support services include:
Performance Optimization
With years of network IT support experience, we've learned to spot performance issues early so our team can resolve them before they affect your business. As part of our cyclical performance audits, we evaluate benchmark tests, resource-usage trends, and capacity analysis to measure your server's ability to handle traffic and any projected spikes or lulls in productivity.
Infrastructure Monitoring
Detecting issues with servers and networks early on minimizes threats to your network's performance and protects your business data. That's why we're monitoring your network 24/7. We're looking for problems with your connectivity, system performance, database response time, access speeds, and network utilization. To put it simply, we keep track of every aspect of your network, so you get the most out of your infrastructure.
Swift Emergency Support
By monitoring your networks every day and night of the year, we can detect issues swiftly and implement an equally fast response and solution. That way, your systems get back online ASAP.
Troubleshooting
Servers and networks fail all the time, whether it's from hardware problems or software incompatibility. When that happens, your services often come to a halt. ACS relies on our years of experience to quickly discover network issues so that we can apply a permanent fix.
Protect the Business You've Built with Ongoing Network Security
By now, you're probably familiar with terms like hackers, scammers, spoofers, malware, and ransomware. While you're putting in overtime hours to serve your customers and grow your business, malicious actors are working just as hard to wreck your business and steal your profits. Because of hackers, none of us can have nice things. Worst of all, these highly-sophisticated individuals and groups don't sleep.
Fortunately for your business, neither does ACS' network security services.
843-810-2620What is Network Security from Atlantic Computer Services?
You know the adage that says, "A chain is only as strong as its weakest link?" The same can be said for computer networks. In today's digitally-dominant world, your network computers are only as secure as their most vulnerable entry point. Unfortunately, modern scammers and hackers only need one hole in your defenses to ruin everything you've worked so hard to create.
From ransomware and Trojan horse strategies to viruses and malware, cyberattacks are usually destructive by nature and can wreak havoc on your company's sensitive data, processes, privacy, and productivity.
Network security services from ACS are designed to provide your business with iron-clad protection. We accomplish that mission by using innovative tools and best practices to predict, monitor, and prevent network breaches that expose privileged data to hackers.
At ACS, we understand that true network security isn't something that you can just "set and forget." It's not a series of random solutions - it's robust, proactive, and carefully tailored to your company. Our ongoing network security services in Sullivan's Island act as castle walls rather than rickety old fences, giving you peace of mind knowing your business has a professionally-designed security infrastructure.
When you trust ACS with your network security, you benefit from:
- Customized, Extensive, Proactive Network Defense Strategies
- Secure Data Transfers
- Full-Service Security Solutions
- PCI and HIPPA Compliance
- Enhanced Network Stability
- Reduced Risk of Cyberattacks
Free Consultation
Atlantic Computer Services: An IT Provider You Can Trust
If you're searching for the capabilities of an IT department but don't have the time to manage such an undertaking, Atlantic Computer Services is the perfect fit for your business. ACS provides a flexible computer services support team to augment your daily and ongoing IT needs. Unlike some companies, our onsite and remote IT support exceeds service-level agreements with on-call, local live helpdesk support.
Instead of one-and-done engagements, we prefer to nurture long-term business relationships built on trust and hard work. If you're looking for reliable IT help at cost-conscious prices, look no further than Atlantic Computer Services. Contact our office today to learn more about how we can help your business stay successful and secure.
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843-810-2620Latest News in Sullivan's Island, SC
Deputy administrator tapped for Sullivan’s Island town administrator position
Marissa Thompsonhttps://www.live5news.com/2024/03/23/deputy-administrator-tapped-sullivans-island-town-administrator-position/
CHARLESTON COUNTY, S.C. (WCSC) - Leaders say the search is over in the hunt for a new town administrator for Sullivan’s Island after months of recruitment efforts.Current Town Administrator Andy Benke says Joseph R. “Joe” Henderson will be the newest town administrator come June.Benke first announced plans to retire in Oct. of last year after over two decades of service as town administrator for Sullivan’s Island. His announcement kicked off what officials called an extensive search for a replacement, wh...
CHARLESTON COUNTY, S.C. (WCSC) - Leaders say the search is over in the hunt for a new town administrator for Sullivan’s Island after months of recruitment efforts.
Current Town Administrator Andy Benke says Joseph R. “Joe” Henderson will be the newest town administrator come June.
Benke first announced plans to retire in Oct. of last year after over two decades of service as town administrator for Sullivan’s Island. His announcement kicked off what officials called an extensive search for a replacement, which they say involved the vetting of 28 candidates.
The Town Council unanimously approved Henderson’s appointment to the position.
Henderson served as the director of planning and zoning for Sullivan’s Island from 2013 until 2022, when he was promoted to be the town’s deputy administrator.
Aside from experience, Henderson qualifies for the job with a number of degrees obtained from a series of South Carolina colleges and universities. He holds a Bachelor of Arts in political science from Coastal Carolina University, a Graduate Certification in urban planning from the College of Charleston and a Master of public administration from Clemson University.
He also has professional certifications include floodplain management, arboriculture and zone inspection. Before moving to Sullivan’s Island, Henderson working as the zoning administrator and the interim planning director for the city of Conway.
Sullivan’s Island Mayor Patrick O’Neil expressed gratitude for Benke’s 21 years of service before expressing his faith in Henderson.
“We were privileged to have Andy Benke serve as the Administrator since 2003 and wish him well in retirement. His efforts helped keep Sullivan’s Island a desired place to live and visit,” O’Neil said. “As Andy’s Deputy Administrator, Joe Henderson is well suited to succeed him. I am confident that the great work we have started over the past years will continue with Joe.”
Henderson himself expressed his gratefulness to the Town for picking him for the position.
“It’s an honor to continue to serve the community in the role of Town Administrator. We have exciting opportunities and challenges facing the Town in the coming years,” Henderson said. “I’m very fortunate to be supported by the Town Council and the employees who provide the public with exemplary service on all levels.”
Officials say Benke will continue to serve as town administrator until June 18 in order to guarantee a smooth transition.
Copyright 2024 WCSC. All rights reserved.
Top restaurants on Sullivan's Island
Parker Milner pmilner@postandcourier.comhttps://www.postandcourier.com/food/sullivans-island-beach-charleston-restaurants-2024/article_8f01504c-d0ad-11ee-8b65-47a82638092a.html
Sullivan’s Island is a largely untouched Lowcountry paradise that has managed to escape the rush of the vacation rental industry due to the limited space and stringent regulations instated on the island.Those rules have not stopped a handful of wonderful restaurants from opening near the beach. Here are nine of them, each located on Middle Street....
Sullivan’s Island is a largely untouched Lowcountry paradise that has managed to escape the rush of the vacation rental industry due to the limited space and stringent regulations instated on the island.
Those rules have not stopped a handful of wonderful restaurants from opening near the beach. Here are nine of them, each located on Middle Street.
Dunleavy's Pub
2213 Middle St.
Bill and Patti Dunleavy opened Dunleavy’s Pub on Sullivan’s Island 32 years ago.
It all started when, in the spring of 1992, Bill Dunleavy heard from the people who owned a restaurant that occupied about 4,000 square feet of prime real estate at the corner of Station 22½ Street and Middle Street. They told him they were selling. He said he wasn’t interested in all 4,000 square feet, but he was interested in the bar and the side along Station 22½.
Taking just a slice of the property meant they had to build a new kitchen, new bathrooms and a wall to separate off their piece. But within a month, Bill and Patti opened the doors of Dunleavy’s Pub.
In the 32 years that have passed, restaurants have come and gone on Middle Street, and there is something like twice as many now as when Dunleavy’s first opened.
High Thyme Cuisine
2213 Middle St.
This eclectic eatery has been one of the best-kept secrets on Sullivan's Island for years. Look for lamb meatballs, seared scallops, a grilled pork chop with cheesy grits and more.
Home Team BBQ
2209 Middle St.
Aaron Siegel and Taylor Garrigan put their cheffy spin on traditional barbecue at six South Carolina locations: downtown, West Ashley (the original), Sullivan’s Island, Mount Pleasant, Columbia and Greenville. In addition to classic barbecue favorites and its popular frozen Gamechanger, Home Team serves some of the best smoked chicken wings, Alabama white sauce and nachos in town.
Home Team BBQ's Sullivan’s Island location opened 15 years ago in the space once occupied by Bert’s Pharmacy and Bert’s Bar.
Home Team still utilizes the bar Bert Wurthmann constructed when he converted half of his pharmacy into the beloved Bert’s Bar that served the island until 2007. Island residents who visit Home Team likely recognize Wurthmann in the black-and-white photographs hanging near its entrance today, honoring the building’s historical significance as a social hub for those who lived nearby.
Mex 1 Coastal Cantina
2205 Middle St.
Mex 1 Coastal Cantina has been around since 2012 and now has three locations across the Lowcountry serving up Baja fare. A revamped menu includes pork and pineapple tacos, Mahi Mahi skewers and a Mexicali burrito. For cocktails, the Blue Hawaiian and mango jalapeno margarita are some refreshing options.
Poe's Tavern
2210 Middle St.
While Sullivan’s Island has been visited by many celebrities, from some of Charleston’s first settlers to recognizable writers and movie stars, the island’s most notable former resident is Edgar Allan Poe.
The writer was stationed at Fort Moultrie in the 1820s, and the island had a significant influence on Poe’s work. Sullivan’s Island was a pivotal setting in his story "The Gold Bug" and was referenced in his story "The Balloon Hoax." Today, Poe’s Lowcountry legacy takes the form of Poe Avenue, Goldbug Avenue, Raven Drive and the famous Poe’s Tavern, which specializes in burgers like the Annabel Lee, adorned with a remoulade-topped crab cake.
Sullivan's Fish Camp
2019 Middle St.
Sullivan’s Seafood Restaurant was an island staple from 1988 until Sept. 6, 2020, when owners Sammy Rhodes and Donna Rhodes Hiott permanently closed the local favorite. When they opened Sullivan's Fish Camp in the 2019 Middle St. space in 2022, Ben and Kate Towill set out to honor the building’s past while ushering it into the future.
The Towills are the owners of design and hospitality firm Basic Projects. Kate, head of design for the Charleston-based company, has led the design of residential and commercial properties, including an athletic club and Basic Projects’ two other restaurants: Basic Kitchen and Post House.
Alongside her husband and other members of the team, Kate led the two-year renovation of Sullivan’s Fish Camp, where she wanted to create a 1970s-inspired beachside aesthetic. Her goal was to give the space a fresh look with elements paying homage to Sullivan’s Seafood, like a framed flag and original menu.
Top restaurants on Sullivan's Island
Parker Milner pmilner@postandcourier.comhttps://www.postandcourier.com/food/sullivans-island-beach-charleston-restaurants-2024/article_8f01504c-d0ad-11ee-8b65-47a82638092a.html
Sullivan’s Island is a largely untouched Lowcountry paradise that has managed to escape the rush of the vacation rental industry due to the limited space and stringent regulations instated on the island.Those rules have not stopped a handful of wonderful restaurants from opening near the beach. Here are nine of them, each located on Middle Street....
Sullivan’s Island is a largely untouched Lowcountry paradise that has managed to escape the rush of the vacation rental industry due to the limited space and stringent regulations instated on the island.
Those rules have not stopped a handful of wonderful restaurants from opening near the beach. Here are nine of them, each located on Middle Street.
Dunleavy's Pub
2213 Middle St.
Bill and Patti Dunleavy opened Dunleavy’s Pub on Sullivan’s Island 32 years ago.
It all started when, in the spring of 1992, Bill Dunleavy heard from the people who owned a restaurant that occupied about 4,000 square feet of prime real estate at the corner of Station 22½ Street and Middle Street. They told him they were selling. He said he wasn’t interested in all 4,000 square feet, but he was interested in the bar and the side along Station 22½.
Taking just a slice of the property meant they had to build a new kitchen, new bathrooms and a wall to separate off their piece. But within a month, Bill and Patti opened the doors of Dunleavy’s Pub.
In the 32 years that have passed, restaurants have come and gone on Middle Street, and there is something like twice as many now as when Dunleavy’s first opened.
High Thyme Cuisine
2213 Middle St.
This eclectic eatery has been one of the best-kept secrets on Sullivan's Island for years. Look for lamb meatballs, seared scallops, a grilled pork chop with cheesy grits and more.
Home Team BBQ
2209 Middle St.
Aaron Siegel and Taylor Garrigan put their cheffy spin on traditional barbecue at six South Carolina locations: downtown, West Ashley (the original), Sullivan’s Island, Mount Pleasant, Columbia and Greenville. In addition to classic barbecue favorites and its popular frozen Gamechanger, Home Team serves some of the best smoked chicken wings, Alabama white sauce and nachos in town.
Home Team BBQ's Sullivan’s Island location opened 15 years ago in the space once occupied by Bert’s Pharmacy and Bert’s Bar.
Home Team still utilizes the bar Bert Wurthmann constructed when he converted half of his pharmacy into the beloved Bert’s Bar that served the island until 2007. Island residents who visit Home Team likely recognize Wurthmann in the black-and-white photographs hanging near its entrance today, honoring the building’s historical significance as a social hub for those who lived nearby.
Mex 1 Coastal Cantina
2205 Middle St.
Mex 1 Coastal Cantina has been around since 2012 and now has three locations across the Lowcountry serving up Baja fare. A revamped menu includes pork and pineapple tacos, Mahi Mahi skewers and a Mexicali burrito. For cocktails, the Blue Hawaiian and mango jalapeno margarita are some refreshing options.
Poe's Tavern
2210 Middle St.
While Sullivan’s Island has been visited by many celebrities, from some of Charleston’s first settlers to recognizable writers and movie stars, the island’s most notable former resident is Edgar Allan Poe.
The writer was stationed at Fort Moultrie in the 1820s, and the island had a significant influence on Poe’s work. Sullivan’s Island was a pivotal setting in his story "The Gold Bug" and was referenced in his story "The Balloon Hoax." Today, Poe’s Lowcountry legacy takes the form of Poe Avenue, Goldbug Avenue, Raven Drive and the famous Poe’s Tavern, which specializes in burgers like the Annabel Lee, adorned with a remoulade-topped crab cake.
Sullivan's Fish Camp
2019 Middle St.
Sullivan’s Seafood Restaurant was an island staple from 1988 until Sept. 6, 2020, when owners Sammy Rhodes and Donna Rhodes Hiott permanently closed the local favorite. When they opened Sullivan's Fish Camp in the 2019 Middle St. space in 2022, Ben and Kate Towill set out to honor the building’s past while ushering it into the future.
The Towills are the owners of design and hospitality firm Basic Projects. Kate, head of design for the Charleston-based company, has led the design of residential and commercial properties, including an athletic club and Basic Projects’ two other restaurants: Basic Kitchen and Post House.
Alongside her husband and other members of the team, Kate led the two-year renovation of Sullivan’s Fish Camp, where she wanted to create a 1970s-inspired beachside aesthetic. Her goal was to give the space a fresh look with elements paying homage to Sullivan’s Seafood, like a framed flag and original menu.
Sullivan’s Is. water battle continues after Charleston Water System rejects plan
Patrick Phillipshttps://www.live5news.com/2024/04/02/sullivans-is-water-battle-continues-after-charleston-water-system-rejects-plan/
SULLIVAN’S ISLAND, S.C. (WCSC) - The Charleston Water System has rejected a motion from Sullivan’s Island Town Council to pay a fraction of what the utility claims is owed for water service as a deadline looms that could turn off the taps for island residents.During a special meeting Monday night, town council passed a motion proposing the payment of $227,361 it said would “satisfy in full” a disputed debt.However, Charleston Water System CEO Mark Cline issued the following statement Tuesday in response ...
SULLIVAN’S ISLAND, S.C. (WCSC) - The Charleston Water System has rejected a motion from Sullivan’s Island Town Council to pay a fraction of what the utility claims is owed for water service as a deadline looms that could turn off the taps for island residents.
During a special meeting Monday night, town council passed a motion proposing the payment of $227,361 it said would “satisfy in full” a disputed debt.
However, Charleston Water System CEO Mark Cline issued the following statement Tuesday in response to council’s motion:
Charleston Water System does not agree with the Town of Sullivan’s Island’s viewpoint or its recollection of the historical facts. We fully intend to discontinue the town’s water service July 20 unless their past due amount is fully paid and they have entered into a new contract that appropriately covers the costs of providing water service to their community. It’s not fair that our other customers have been subsidizing the Town’s service for years now, and that would continue under their terms.
Charleston Water System has argued that as of Sept. 28, 2021, Sullivan’s Island owes them $197,468 in billed, but unpaid, volumetric charges and $442,478 in billed but unpaid capital charges — a total of just under $640,000.
Charleston Water claims says the town changed how much they paid per 1,000 gallons in 2017, even after paying the same amount since the contract began in 1994, going from paying $1.22 per 1,000 gallons to 88 cents per 1,000 gallons.
Monday’s motion states that despite having a written contract with the Charleston Water System to provide water, the water utility attempted to raise rates.
“Years ago, Charleston Water System decided to raise our rates as if our signed contract did not exist,” the motion states. “The town disputed that rate increase and has continued to pay the undisputed amount owed in accordance with our long-standing, signed agreement and placed the disputed amounts in escrow pending a resolution of the dispute.”
Story continues below video
The motion claims Charleston Water wants the town to “ignore other terms of our signed agreement.”
“Based on the recent receipt in Febraury from Charleston Water System of the information required by the town’s nationally recognized rate consultant to calculate the amount of arrearage actually owed, the town now has the information required to satisfy the arrearage,” the motion states.
Charleston Water wrote in a January 2019 letter that “after more than 20 years, the town of Sullivan’s Island does not believe the contract requires them to pay any portion of Charleston Water’s capital expenses, a belief which has no support whatsoever of our board of commissioners or legal counsel.”
After getting a rate consultant, Charleston Water offered Sullivan’s to pay 89 cents per 1000 gallons. According to numerous letters, the island refused.
An opinion from the state Attorney General in 2019, states Sullivan’s Island does not have the authority to interpret contracts, but believes both of these parties must finish their initial term of 30 years and then they are able to terminate it if everyone is notified.
Sullivan’s Island says they disagree with this opinion and there are four unresolved topics between the two: capital charges, fire hydrants, the municipal wholesale rate as an excess demand charge and the rate formula.
Charleston Water says Sullivan’s Island has two choices: to pay all outstanding balances and they can continue to purchase water at the then-published municipal whole rate or find an alternate water source starting July 20 of this year.
Copyright 2024 WCSC. All rights reserved.
Sullivan’s Is. water battle continues after Charleston Water System rejects plan
Patrick Phillipshttps://www.live5news.com/2024/04/02/sullivans-is-water-battle-continues-after-charleston-water-system-rejects-plan/
SULLIVAN’S ISLAND, S.C. (WCSC) - The Charleston Water System has rejected a motion from Sullivan’s Island Town Council to pay a fraction of what the utility claims is owed for water service as a deadline looms that could turn off the taps for island residents.During a special meeting Monday night, town council passed a motion proposing the payment of $227,361 it said would “satisfy in full” a disputed debt.However, Charleston Water System CEO Mark Cline issued the following statement Tuesday in response ...
SULLIVAN’S ISLAND, S.C. (WCSC) - The Charleston Water System has rejected a motion from Sullivan’s Island Town Council to pay a fraction of what the utility claims is owed for water service as a deadline looms that could turn off the taps for island residents.
During a special meeting Monday night, town council passed a motion proposing the payment of $227,361 it said would “satisfy in full” a disputed debt.
However, Charleston Water System CEO Mark Cline issued the following statement Tuesday in response to council’s motion:
Charleston Water System does not agree with the Town of Sullivan’s Island’s viewpoint or its recollection of the historical facts. We fully intend to discontinue the town’s water service July 20 unless their past due amount is fully paid and they have entered into a new contract that appropriately covers the costs of providing water service to their community. It’s not fair that our other customers have been subsidizing the Town’s service for years now, and that would continue under their terms.
Charleston Water System has argued that as of Sept. 28, 2021, Sullivan’s Island owes them $197,468 in billed, but unpaid, volumetric charges and $442,478 in billed but unpaid capital charges — a total of just under $640,000.
Charleston Water claims says the town changed how much they paid per 1,000 gallons in 2017, even after paying the same amount since the contract began in 1994, going from paying $1.22 per 1,000 gallons to 88 cents per 1,000 gallons.
Monday’s motion states that despite having a written contract with the Charleston Water System to provide water, the water utility attempted to raise rates.
“Years ago, Charleston Water System decided to raise our rates as if our signed contract did not exist,” the motion states. “The town disputed that rate increase and has continued to pay the undisputed amount owed in accordance with our long-standing, signed agreement and placed the disputed amounts in escrow pending a resolution of the dispute.”
Story continues below video
The motion claims Charleston Water wants the town to “ignore other terms of our signed agreement.”
“Based on the recent receipt in Febraury from Charleston Water System of the information required by the town’s nationally recognized rate consultant to calculate the amount of arrearage actually owed, the town now has the information required to satisfy the arrearage,” the motion states.
Charleston Water wrote in a January 2019 letter that “after more than 20 years, the town of Sullivan’s Island does not believe the contract requires them to pay any portion of Charleston Water’s capital expenses, a belief which has no support whatsoever of our board of commissioners or legal counsel.”
After getting a rate consultant, Charleston Water offered Sullivan’s to pay 89 cents per 1000 gallons. According to numerous letters, the island refused.
An opinion from the state Attorney General in 2019, states Sullivan’s Island does not have the authority to interpret contracts, but believes both of these parties must finish their initial term of 30 years and then they are able to terminate it if everyone is notified.
Sullivan’s Island says they disagree with this opinion and there are four unresolved topics between the two: capital charges, fire hydrants, the municipal wholesale rate as an excess demand charge and the rate formula.
Charleston Water says Sullivan’s Island has two choices: to pay all outstanding balances and they can continue to purchase water at the then-published municipal whole rate or find an alternate water source starting July 20 of this year.
Copyright 2024 WCSC. All rights reserved.